PPG Minutes - December 2022

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Agenda

1. Notes from last meeting
2. Reception Area Improvements
3. Face to face meetings with GPs – Patient Feedback
4. Chronic illness – right to seen same GP whenever possible?
5. Plan for staff to meet with PPG to talk about their roles:
   1. GPs
   2. pharmacists,
   3. practice nurses,
   4. health care assistants
   5. physiotherapists.
   6. advanced nurse practitioner’ - long term conditions
6. Progress with the phone system – Patient Experience
7. Doctor on duty – publicising role to patients
8. Toenail cutting service – access
9. Upgrading of Allerton Practice – additional resources
10. Vaccination Plan
11. Picture Board for all Staff
12. Computer Training to use the on-line consultation system
13. Meeting with Dr Hallgarten