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21 October 2025

Attendees:

  • Sherry 
  • Mirzanul 
  • Jennifer 
  • Chinedu

Introduction

Jennifer introduced herself to the group and explained her role, purpose, and the changes she would like to implement to make GP services more accessible and user-friendly for patients.

Recap of PPG Role and Aims

The group revisited the role and objectives of the PPG — highlighting that the PPG exists to represent patient needs and work collaboratively with the GP, admin team, and management to improve services and overall patient experience.

Review of Today’s Agenda

A recap of the agenda items discussed during the meeting was provided.

PPG Chair Responsibilities and Election

The group discussed the responsibilities of the PPG Chair. It was agreed that a ballot vote for the new Chair will take place on 22 November 2025.

Any other business

  • Plans were discussed to arrange a meeting between PPG members and practice staff.
  • Jennifer will share her proposed agenda for the next PPG meeting, which will focus on improving communication between patients and the practice team, and reviewing ways to enhance accessibility to GP services.

Next Meeting: 16 December 2025